Starbucks wants to use AI to show you a ‘personalized digital menu’ at the drive-thru
Summary
Starbucks is planning to test new drive-thru technology that features personalized digital menus. The coffee chain aims to recognize participating customers upon arrival and streamline the payment process.
Starbucks could eventually show you a personalized digital menu when you pull up to the drive-thru. During an earnings call on Thursday, Starbucks CEO Brian Niccol said the company is going to explore "experiences that recognize participating customers as they arrive, present personalized digital menus, and make payment more effortless," as spotted earlier by More Perfect Union. It sounds similar…
Source: Read the full story at The Verge
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